Managing Online Reputation With Social Media
July 27, 2010 on 6:00 am | By admin | In Internet and Businesses OnlineCorporations and small businesses have discovered that Facebook, Twitter, Linked In, and other social media websites are a goldmine for finding new customers. Social Media can also help IMPROVE companies and their relationships with customers. Today, reputations can be affected with lightning speed, and a businesses’ reputation can be lost quickly. Knowing what is being said is CRUCIAL, if you want to put out the fires. Social Media Marketing can be a scary prospect for small businesses; unlike traditional marketing methods, the message is in the hands of the customers. But while it’s easy to be concerned that the message will go the wrong way, the benefits can outweigh the risks if you create value and treat your customers with respect.